Kebijakan Privasi
We (also referred to as "We," "Us," or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store information you provide through the https://cendekiasahamarta.com website (Cendekia Sahamarta).
The following principles will be upheld:
We want you to be well-informed when making decisions about the use and processing of your Personal Data. We use a range of methods to provide you with relevant information, and where specific details are needed, we will share them at the appropriate time. We are happy to answer any questions you may have regarding applicable legal restrictions.
1. Ruang Lingkupnya?
This Policy describes the types of Personal Data Cendekia Sahamarta collects from individuals, and how Cendekia Sahamarta processes, shares with third parties, and secures that data.
This Policy applies to information linked to individuals who have been identified or are identifiable. An identifiable individual is someone who can be recognised directly or through a combination of additional information we hold or can access.
For the purposes of this Policy, "processing" refers to any operation involving the use or collection of Personal Data, including its management, organisation, and storage.
Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, and we do not knowingly permit such individuals to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.
2. Informasi Pribadi Apa yang Kami Miliki tentang Anda?
When you access our services, channels, or website, we collect personal data. Depending on the situation, we may request personal data directly from you, collect it by analyzing how you use our services or service channels, or receive it from our third-party partners.
3. You are not required to disclose personal information to the company. However, choosing not to do so may affect the services we can provide to you.
You are not required to provide us with any Personal Data. In certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.
4. What types of personal data do we collect? When you visit our website, we collect the following personal data:
This includes information about your online activity logs, traffic data (such as your IP address, access dates, and access times), language preferences, software crash logs, browser type, and device information. This information is non-personal and cannot be used to identify you.
Personal Data You Provide to Us: any personal data you voluntarily share with Us when connecting to a third-party online trading platform through Us.
Personal information you provide directly to the third-party platform to facilitate transactions: this includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Personal Data Processing
Data Pribadi Anda diproses oleh Perusahaan untuk tujuan yang dijelaskan dalam bagian ini, berdasarkan dasar hukum yang berlaku.
Tanpa dasar hukum yang sah, Perusahaan tidak dapat memproses Data Pribadi Anda. Dasar hukum yang dapat digunakan oleh Perusahaan untuk memproses Data Pribadi Anda adalah sebagai berikut:
- You have given your consent for your personal data to be processed for one or more specified purposes. This applies when you submit personal information through the Website for us to forward to a third-party trading platform.
- In some cases, the company or third parties may need to process personal data to pursue their legitimate interests — for example, to improve our Services or to defend legal claims.
- Processing is required to comply with legal obligations.
Contact us by email for more information about the processing we carry out to protect our legitimate interests.
Below is a list of the legal bases and reasons we may rely on in relation to the Personal Data you provide to us.
Cakupan, Dasar Hukum
1. At your request, we may collect your personal data to share with a third-party company for the purpose of granting you access to digital trading services.
You have given your consent for your personal data to be processed for one or more specified purposes.
2. To address your requests, questions, or concerns. Personal Data is required to respond to any inquiries you may have regarding the Services.
Processing under this legal basis requires a legitimate interest held by the Company or a third party.
3. Personal data is processed to meet applicable legal, administrative, judicial, or regulatory obligations.
Processing is required to ensure compliance with legal obligations.
4. We may use your personal data to improve our Services. This includes any crash reports or malfunction data collected in connection with the Services.
Processing is required to support the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our Services
Processing under this legal or for legitimate third-party interests.
6. To carry out and manage activities required by our Terms of Service. This includes back-office operations, business development, strategic decision-making, oversight mechanisms, and related functions.
Processing is required where it serves the legitimate interests of the Company or a third party.
7. We use analytical techniques, including statistical methods, to support decision-making across a range of issues.
Processing is required to support the Company's legitimate interests or those of a third party.
8.
Untuk melindungi aset, hak, dan kepentingan kami serta pihak ketiga, kami dapat menetapkan dan membela klaim hukum.
Data Pribadi dapat kami proses untuk melindungi hak, kepentingan, dan aset kami atau milik pihak ketiga, sesuai dengan hukum, peraturan, perjanjian, syarat, ketentuan, atau kebijakan yang berlaku.
Processing of personal data may be necessary to serve the legitimate interests of the Company or a third party.
6. Pengalihan Data Pribadi kepada Pihak Ketiga
We may share your personal data with third-party service providers that support our operations, including IP address hosting, data storage, and user experience analytics.
You may also request that we transfer certain personal data about you to a third-party trading platform. Where you make such a request, we will share the personal data you have provided to us with that platform. Use of your personal data by the platform is governed by their own privacy policy. Your personal data may be shared with multiple trading platforms.
We may share personal data with affiliated entities or business partners where doing so enables us to improve and develop the products and services we provide to our customers.
Where necessary to protect the rights or assets of a third party, we may disclose personal data to regulatory, local, or other competent authorities.
We may also share your personal data with prospective investors or acquirers, or with lenders to the Company or other entities within the group, in connection with a transaction (including a transfer or sale of Company or group assets), or as part of a merger, restructuring, consolidation, or insolvency of the Company or another business within the group.
7. Cookies and third-party services
We may engage third-party service providers, such as advertising networks and analytics companies, to support our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit our website. They collect information about your browsing preferences and habits to improve your user experience, remember your preferences, and surface products or services relevant to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and expire once you close your browser. Others are persistent cookies, which remain on your device for a defined period after you close your browser. Persistent cookies help the website recognize you as a returning user and allow you to access it more seamlessly on subsequent visits.
Jenis Cookie:
Cookies dapat kami gunakan berdasarkan tujuannya:
1. Cookies sangat diperlukan
These cookies are required to access the features you've requested and navigate our website. They enable your device to download and stream data, use site features, and return to previously visited pages.
Cookies collect personal data — including your username and last login date — to verify your signed-in status. This data is deleted when you close your web browser (session cookies).
2. Cookie Fungsionalitas
Cookies allow us to recognize you each time you visit our site and remember your preferences and settings.
Cookies collect personal data — such as your username and last login date — to verify your signed-in status on the site. This data is deleted automatically when you close your browser (session cookies).
3. Cookie untuk performa
Cookies are used to collect statistical data on site performance and support ongoing improvements, including analysis of how our website is used.
Cookies store anonymous data that is not linked to any identifiable individual. Some cookies are deleted when you close your browser, while others have no expiration date.
Cookies Blocked or Deleted
To block or delete cookies, you'll need to update your browser settings. Below are links to help you through the process for the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that some or all Website features and functionality may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Penyimpanan data pribadi Anda
We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for any longer period permitted under applicable law, regulation, or regulatory order.
We share your information with third-party trading platforms for a period of 12 months. If you consent to continued sharing, we will share your data for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required for its original purpose.
9. Transfer of personal data to third countries or international organizations
Your personal data may be transferred to another country — including third countries outside your country of residence — or to an international organization. The Company takes all necessary steps to protect your personal data and ensure that data users can assert their rights and access effective legal remedies.
These protections and safeguards apply to all individuals residing in the EEA (European Economic Area).
- Transfers to a third country or international organization that the European Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- Transfers are made under a legally binding and enforceable agreement between public bodies or authorities in accordance with Article 46(2)(a).
- Data transfers are conducted in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For details on the security measures applied to protect your personal data when transferred to third-party countries or international organizations, contact us at info@cendekiasahamarta.com
10. Keamanan Data Pribadi
We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be error-free at all times, nor can we accept liability for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorized third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data relating to you to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by such third parties in those circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the internet.
11. Links to third-party websites
This website may contain links to third-party websites and applications. Those sites and applications are not under our supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through third-party sites or applications.
Before accessing or using any third-party site or application, we recommend reading its privacy policy carefully. Exercise caution when sharing personal data with any third party.
12. Changes to This Policy
Before accessing or using any third-party website or application, we recommend reading their privacy policy carefully. We also advise against sharing any personal data with them without reviewing it first.
13. Your rights regarding your personal information
You have the right to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete any Personal Data we no longer need. You may also restrict the scope of how your Personal Data is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, submit a request to the email address below.
Right of Access
You may request confirmation of whether we are processing Personal Data about you and, if so, access to that Personal Data.
We will provide an electronic copy of the Personal Data being processed. A reasonable fee may apply for additional copies. Data will be provided electronically upon request.
The right of access must not adversely affect the rights and freedoms of others. Where a request would do so, we may decline or limit our response accordingly.
Right to Rectification
You may request correction of inaccurate Personal Data. Where Personal Data is incomplete, you may request that it be completed, taking into account the purposes of processing.
Right to Erasure
You may request erasure of your Personal Data where: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) erasure is required to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under EU or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of Processing
Where you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be stored with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of the rights of another individual, or on grounds of significant public interest within the EU or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to us in a structured, commonly used format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure, and the transfer must not adversely affect the rights or freedoms of others.
Right to Object
You may object at any time to the processing of Personal Data about you based on our legitimate interests or those of a third party, including profiling based solely on those interests. Where we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, or freedoms, or where processing is not necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
You may object at any time to the processing of your Personal Data for direct marketing purposes.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may appeal to the supervisory authority established by your Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the EU.
EU and Member State law may limit the rights described in this section with respect to your Personal Data.
We will respond to requests made under this section within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by a further two months. We will notify you of any such extension, and the reasons for it, within one month of receiving your request.
Information provided in response to requests under this section is provided free of charge, unless otherwise limited by applicable provisions. Where a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover administrative costs or decline to act on the request.
Where we have reasonable doubt as to the identity of the person submitting a request, we may request additional information to verify that identity.